Refund Policy

Last Updated: January 1, 2026

1. Our Commitment to Your Satisfaction

At Success Courses, we stand behind the quality of our educational content. We offer a 30-day money-back guarantee to ensure you are satisfied with your purchase.

2. 30-Day Money-Back Guarantee

If you are not completely satisfied with your course purchase, you may request a full refund within 30 days of enrollment, provided that:

• The request is made within 30 calendar days of your purchase date
• You have completed less than 30% of the course content
• You have not downloaded course materials extensively
• The account has not been used in violation of our Terms & Conditions

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at [email protected]
2. Provide your account email and order number
3. Briefly explain the reason for your refund request (optional but helps us improve)
4. Wait for confirmation from our team

We typically process refund requests within 3-5 business days.

4. Refund Processing

Once your refund is approved:

• Your access to the course will be terminated
• The refund will be processed to your original payment method
• You should see the credit within 5-10 business days, depending on your bank or card issuer
• You will receive an email confirmation of the refund

5. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Requests made after 30 days from the purchase date
• More than 30% of the course content has been completed
• The account has violated our Terms & Conditions
• Courses purchased during special promotions with different terms
• Technical issues on the user's end (we will help resolve these instead)
• Change of mind after completing the majority of the course

6. Partial Refunds

We do not offer partial refunds for courses. Refunds are processed as full refunds for the entire course purchase price.

7. Course Bundles and Special Offers

For course bundles or special promotional offers:

• The 30-day guarantee applies from the date of purchase
• Refunds are processed for the entire bundle, not individual courses
• Special promotional terms may apply and will be clearly stated at purchase

8. Technical Issues

If you experience technical difficulties accessing course content, please contact our support team before requesting a refund. We are committed to resolving technical issues promptly and will work with you to ensure you can access your purchased courses.

9. Account Termination

If we terminate your account for violating our Terms & Conditions, no refund will be issued regardless of how much course content you have completed or how recently you made the purchase.

10. Chargebacks and Disputes

If you file a chargeback or payment dispute without first contacting us for a refund, we reserve the right to permanently ban your account and pursue the matter through appropriate channels. Please contact us first to resolve any payment concerns.

11. Updates to Course Content

We regularly update our course content to reflect industry changes and improvements. These updates do not entitle enrolled students to refunds. All students benefit from course updates at no additional cost.

12. Satisfaction Guarantee

Our goal is your success and satisfaction. If you have concerns about course content or your learning experience, please reach out to us before the 30-day period ends. We are here to help and want to ensure you have the best possible learning experience.

13. Contact Information

For refund requests or questions about this policy, contact us at:

Email: [email protected]
Phone: +1 604-640-5715
Address: 137 Charette Ave, Chelmsford, ON P0M 1L0, Canada